Welcome to the 100handpainting Frequently Asked Questions page! Explore detailed information about our unique, handmade art collection, options for customization, our efficient order process, and more.
Simplified Art Ordering How to Order: Select your preferred artwork from 100handpainting, personalize it to your liking, and place your order. Our expert artists will then create your piece, usually ready for initial preview in 5 business days. You’ll receive photo and video previews for approval before shipping. The total process typically takes between 2-4 weeks.
Genuine Handmade Art Craftsmanship: Each piece at 100handpainting is genuinely handmade, showcasing the talents of our community of artists and craftsmen. Please note that due to the handmade nature of our pieces, slight color variations are to be expected.
Preview Before Shipping Artwork Previews: Yes, you will get a photo and video preview of your art to ensure it meets your standards before shipment.
Customized Art Custom Requests: 100handpainting accepts requests for custom sizes, color tweaks, or other specific modifications. Please contact us via email with your specifications.
Options for Framing Framing Choices: Select from Canvas Only, Wrapped Canvas, Framed Canvas, or Framed Acoustic options to enhance your artwork.
Artwork Completion Schedule Completion Time: Artwork usually takes up to 14 days to complete, although more complex designs may take up to 20 days.
Secure Payment Methods Payments: PayPal is our preferred payment method, offering a secure and seamless transaction experience.
Transparent Pricing All-Inclusive Prices: Our pricing is all-inclusive, covering shipping, duties, and taxes, with no hidden charges.
Tracking Your Art Order Order Tracking: Receive updates through email notifications that provide your order's tracking information.
Timely Delivery Delivery Estimates: Orders generally arrive within two weeks; however, more complex pieces may take up to three weeks.
Satisfaction Guarantee Damages and Returns: 100handpainting provides a 30-day return policy for refunds or exchanges on damaged or unsatisfactory items.
Add a Personal Touch Artist Signature: Request the artist’s signature during checkout to add a unique personal touch to your art.
Exclusive Discounts for Businesses Wholesale Benefits: We offer special discounts and privileges for business trade accounts.
For further assistance, please contact us at info@100handpainting.com. We look forward to helping you!